Customer Service Representative

14/05/2026
Els Hostalets, Girona
Ref: 634963

Transport van Overveld wants to hire a Customer Service Representative with a High Level of English & Spanish and if possible also some knowledge of the Dutch Language. You will work in a dynamic company with a hands on mentality! You will work on the Customer Service & Order Entry deparment. The CS employee has the objective of processing assignments adequately, inform constantly and giving Transportes Van Overveld customers all the information needed to fulfil in their expectation. The goal has to be that your customers are satisfied with the service provided. Tasks and Responsibilities - Maintaining a positive, empathetic and professional attitude toward customers at all times. - Responding promptly to customers inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customers complaints. - Processing orders, weekly informative lists, and requests - Ensure customer satisfaction and provide service representatives. - Check availability of goods at loading places and be intermediate between client and loading place - Processing orders via EDI or similar automatic order processing systems - Implement and exceed customer requires and wishes expectation - Overtake office partners daily operation tasks in their absence. Qualifications - At least one year of experience in a Logistics or Transport Comany working as a Customer Service Representative r - Experience with MS Office tools (excel). - Proactive person with problem solving skills and dynamism. Able to communicate and deal with internal and external personnel. - High level of English & Spanish - It will be a plus to have strong knowledge of TMS. - It will be a plus to have strong knowledge Dutch language